FAQs

• Are the cat toys safe for my feline friend? Absolutely! We prioritize the safety of your cat above all else. Our toys are made from non-toxic materials and undergo rigorous testing to ensure they are safe for cats to play with.

• What age range of cats do your toys cater to? Our toys are designed to cater to cats of all ages, from playful kittens to wise seniors. We offer a diverse range of toys that are suitable for various stages of a cat's life.
  
  
• How do I know which toy is best for my cat? We understand that each cat has unique preferences. To help you choose the right toy, we provide detailed descriptions and recommendations based on a toy's features, interactive elements, and intended purpose. You can also consider your cat's personality, energy level, and previous toy preferences.
  
  
• Do you ship internationally? Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary depending on your location. During the checkout process, you will be able to select your country for shipping options.
  
  
• What is your return policy? We want you and your cat to be completely satisfied with your purchase. If you are not happy with your order, please reach out to our customer service team within 14 days of receiving the product. We will assist you with returns, exchanges, or refunds, depending on the situation.
  
  
• Can I track my order? Yes, once your order is processed and shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment and know its estimated arrival date.
  
  
• What payment methods do you accept? We accept various payment methods, including major credit cards, debit cards, and PayPal. You can select your preferred payment option during the checkout process.
  
  
• How can I contact your customer support? If you have any further questions, concerns, or need assistance, our dedicated customer support team is ready to help. You can reach out to us at info@kittens-world.com and we will get back to you within 24 hours.

If you have any additional questions not addressed in this FAQ, please don't hesitate to contact us. We are here to provide you with all the information and assistance you need for a purrfect shopping experience!